Dish Network Affiliate Program

Minimum Qualifying Sales Guidelines

Each sale must meet that particular channel's criteria for a Minimum Qualifying Sale. Sales that do not meet this requirement are not eligible for payout. Please see chart below.

Dish Network: Customer must be a new, first-time, residential customer. Customer must pass the credit check and subscribe to the DHA 24 (which is a 24 month agreement). Qualifying programming packages are as follows: America's Top 120, America's Top 200, America's Top 250, America's Everything Pack (any of the previous can have Dish DVR Advantage attached to it, or TurboHD and still qualify), TurboHD Bronze, TurboHD Silver, TurboHD Gold, Dish Latino Max, Chinese Great Wall Package, or the Hindi Mega Pack. Customer must have credit card.

DIRECTV: Customer must be a new, first-time, residential customer. Customer must pass the credit check and subscribe to the 24 Month Contract (which is a 24 month agreement). Qualifying programming packages are as follows: CHOICE, CHOICE XTRA (+DVR, +HD, or +HD-DVR), or the PREMIER package. Customer must have credit card.

HughesNet Satellite Internet: Customer must agree to a 24 month agreement and must subscribe to either the Purchase Plan or the Lease plan. All speed packages qualify. In the case of the lease program, customer must pass a credit check. Customer must have credit card and cannot be an existing customer.

ADT Monitored Home Security: Customers must agree to a 36 month monitoring agreement at a minimum of the Standard Monitoring Package ($35.99 per month). Customer must pass a credit check to qualify for service. Customer must have credit card and cannot be an existing customer. New systems only. Takeovers do not qualify for payout.

Defining a Sale Guideline

Each channel has a different process they go through once an order has been placed. You get paid for Completed Sales that meet the above Minimum Qualifying guidelines. You do not get paid for clicks, leads, or orders. Once a lead places an order it then must be installed and activated. The installation must be completed at the property and for the person who placed the order. Once the system is installed, the system on the Work Order must then be activated by the service provider. This then becomes a sale. Once the sale passes the Incubation Period, it becomes a Completed Sale.

You get paid for completed sales that are tagged to your affiliate account by virtue of a promotion code or a unique Affiliate ID. Our sales reps are trained to ask for promotion codes on all orders over the phone, chat, or online. If your customers follows one of your links or banners, or other promotional material to our website, we have software installed on our website that identifies you through the unique URL you are provided. This customer will then have your promo code displayed on the website and it will be included in any online orders they place. A Completed Sale must be tagged with your promo code or unique identifier to qualify for payout.

Sale Incubation

Once the Order has achieved the status of Sale it goes through an incubation process. After the Sale has incubated for 10 days, and the customer is still active, in good standings, and maintaining the criteria in the Minimum Qualifying Guidelines, the Sale becomes a Completed Sale. You earn commissions on Completed Sales as listed below in the Commission Earnings Table.

All Completed Sales and Commissions are subject to the rules set forth in the Chargeback and Liability Guidelines.

Commission Earnings Table

The chart below describes the commission amounts for Completed Sales.

Chargeback and Liability Guidelines

A Chargeback occurs when a customer disconnects service prior to fulfilling a certain threshold of service. A Chargeback is the service provider (example: DISH Network) recalling, in the form of an automatic charge, the full commission paid to the retailer. You are liable for all chargebacks related to your account. The maximum amount you will owe per chargeback, if a customer charges back, is the amount you were paid in commission. Once your Completed Sale has been active, and in good standings for 180 days they have fulfilled the Chargeback threshold and you are no longer liable for that customer.

Chargebacks are an unavoidable reality in this, and many other retail businesses. This underscores the importance of targeting and acquiring quality customers. This is also one of the main reasons these companies implement credit requirements to order service - they don't want to have to chargeback their retailers.

20% of commissionable sale will be put into a chargeback reserve for your affiliate account. A reserve cap can be negotiated on a case-by-case basis, otherwise it is 20% of total paid commisions. No business relationship is permenant. So, when the time comes for us and the affiliate to part ways, either on good or bad terms, we still have 180 days of chargeback liability to DISH tied to the accounts said affiliate signed up. This is the primary reason why we keep the reserve. We have to retain that reserve so we can pay DISH back for the affiliates customers that will chargeback after the relationship has been severed.

About these guidelines

These guidelines are in place to protect you, us, and to preserve the integrity of this program for all who are involved. We appreciate your observation and compliance with these guidelines as described in your Affiliate Agreement. These guidelines will be updated periodically. You will be notified each time a substantial update is made.

Once again, if you have any questions or concerns, please reach out to your Affiliate Program Manager.

Marketing Material

SSN Affiliate Flyer (PDF)

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We pay and treat our affiliates extremely well. With us, you're in good hands. We require each affiliate to pass a phone screening. It is a simple process, but we do this to filter out the SPAM robots surfing the net, people who are not serious, and other mischief. Please call the number at the top of the screen, or displayed right here (number: 1 800 485-0443) and ask for the "Affiliate Development Department". Thank you so much!