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Q: When can I get installed?
A: Often times next day installation is available. Call to review a schedule.
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A: We guarantee the best deal. Period. If you find a better deal, call us and we'll work out a deal with you.
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A: You can receive your local broadcasts in most areas if you want them. It is a $5 /month charge.
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A: When you sign up for the DHA 24 (common) you get the DISH Movers plan that will move you for no charge. Call for details.
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A: Click Here to see the advantages of ordering online. Or Click Here to Order Online.
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Blackout Restrictions
FREQUENTLY ASKED QUESTIONS
1. What is Automatic Renewal?
2. How long has the receiver been on your account?
3. What programming do you subscribe to?
4. Is the channel or program in your guide?
5. Is the event on a different channel?
6. Is the Sporting Event blacked out in your area?
7.
The Sporting Event may not be televised.
1. What is Automatic Renewal?
Automatic Renewal saves you time and money by automatically renewing your DISH Network Season Ticket subscription each season at the lowest available price, provided DISH Network carries this service. Subscribers who purchase the following DISH Network Season Ticket packages will be automatically renewed:
ESPN GAME PLAN
ESPN FULL COURT
NHL CENTER ICE
NBA LEAGUE PASS
MLB EXTRA INNINGS
You will be eligible for Automatic Renewal as long as you remain an active DISH Network customer in good standing, and did not cancel your DISH Network Season Ticket package at anytime during the previous season. The appropriate DISH Network Season Ticket package will appear on your bill statement approximately 60 days before the next season begins.
2. How long has the receiver been on your account?
It could take up to 24 hours after activating a receiver on your account to receive the proper sports and blackout information.
3. What programming do you subscribe to?
In order to view some sports programs, you must have the required programming.
National Broadcast Coverage: Some of the channels that carry sporting events are only eligible in certain packages i.e; ESPN, TBS, TNT.
Local Channels/SuperStations: Do you subscribe to the necessary local programming to receive the desired event?
Pay-Per-View: Some sporting events can only be seen outside of your immediate area through a subscription to one of DISH Network's Season Ticket Packages or Pay-Per-View Services.
Regional Sports Networks: Regional Sports Networks are only provided to customers who subscribe to America's Top 60 Plus or above. Regional Sports Networks provide certain sporting events based on your immediate geographical area, as determined by your zip code
Examples of coverage include but are not limited to:
- Professional Hockey (NHL)
- Major League Baseball (MLB)
- Professional Basketball (NBA)
- Professional Soccer (MLS)
- National and International Soccer events
- College Football, Basketball, Baseball, Hockey, Soccer
- Boxing
4. Is the channel or program in your guide?
Select Guide on your remote control. Punch in the desired channel number and press select. This will take you to the desired channel in the Electronic Program Guide. If the channel is listed in red on the left, you may not subscribe to the appropriate channel.
Alternately, if you have a DISH 311, 322, 501/508/510, 522, 625, 811, or 921 receiver; ‘Search’ for your game using the follow steps. Press the Search (#) button on the remote or from the Main Menu select "Themes & Search" then "Search".
Please Note: If you can’t find your program with ‘Search’ try using ‘Themes’ by pressing the left arrow button on your remote control.
Using the on-screen keyboard select letters to spell out the name of the Sporting Event which you are looking for. Highlight and select Search.
5. Is the event on a different channel?
Channels such as ESPN and the Regional Sports Networks will use alternate channels from time to time to broadcast certain events. Please utilize this area to determine if your game is on an alternate channel.
Regional Sports Network Alternates: You must subscribe to America's Top 60 Plus or higher to receive RSN Alternates.
- ALT1 Ch. 445
- ALT2 Ch. 446
- ALT3 Ch. 447
- ALT4 Ch. 448
Please Note: Not all Regional Sports Networks use alternate channels.
ESPN, ESPN2 Alternates: Customers must have America's Top 60 or higher to receive ESPN/2 Alternates.
- ESPN Alternate Ch. 145
- ESPN2 Alternate Ch. 146
6. Is the Sporting Event blacked out in your area?
In the world of sports broadcasting, situations may arise where providers are not permitted to broadcast games in certain parts of the country resulting in blackouts.
These blackouts are designed to: Protect the individual team territories and rights to certain games purchased by programmers other than the providing broadcaster and protect the television rights holders in the competing teams' respective home markets.
Please Note: DISH Network does not have control over blackout restrictions.
7. The Sporting Event may not be televised.
If you have gone through all of the above steps and your game still cannot be found, it is possible that the game is simply not televised.
Although it is rare, not all sports events are able to be broadcast due to contractual obligations that must be met on behalf of the leagues, teams and program providers. Unfortunately, DISH Network has no control over these decisions.
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