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Common Questions about the Sling Adapter Deal
Do I have to pay the $49 up front?
Yes. You are purchasing the Sling Adapter for $49 and is available when you place your order. There is no monthly fee to use the Sling Adapter.
What is a Sling Adapter, and what does it do?
The SlingAdapter requires a high-speed Internet connection at the home but allows you to watch live TV or recorded events from anywhere in the world via a desktop computer or compatible mobile device, like an iPhone/iPad or Android phone.
The Sling Adapter connected to your HD-DVR dual tuner and to your home's High Speed Internet connection. It creates a connection to an online account that you create via your Internet connection. This allows you to log on to your account from any device connected to the Internet. Once you are logged in you have the option to (1) Watch Live TV, (2) Watch Recorded Events, or (3) Program Your DVR.
The receiver sends its signal directly to your location via the Internet. Instead of the receiver sending a signal to a TV that you're watching your living room or bedroom it is sending it to your desktop PC, or mobile device like a phone, tablet, or laptop.
How do I sign up for this promotion?
Simple. Just indicate to your sales representative that you'd like to purchase the Sling Adapter.
Does this occupy the receiver at home when I'm using the Sling?
Yes and no. The Sling Adapter does utilize one of the two tuners that are in the HD-DVR receiver. So, if you are using the Sling then you are remotely controlling the second tuner. So the TV at home will still work, but it will be watching the same thing as the person using the Sling Adapter.
How do I connect the Sling Adapter to the Internet? Is it WiFi?
There are three primary ways people are connecting their HD-DVR Receiver (which the Sling Adapter is connected to) to the Internet. All three are easy to do and described below.
- Wired Ethernet Connection
- With this method you simply connect your receiver to your High Speed Internet connection by using a standard Ethernet cable (which is the cable that connects your modem, or your router, to your computer).
- With this method you use a small device to send your wireless signal through the electrical outlets in your home. They come with instructions, and are easy to install. You have several products to choose from.
- With this connection you are using a small USB Dongle to access your High Speed Internet connection via WiFi. There are lots of different products to choose from. DISH offers one, but there are many.
- There are many Wireless Connectors to choose from: Wireless Connectors on Amazon.com
What are the system requirements?
Sling Adapter only works with The Hopper, ViP® 722 or ViP® 722k HD DuoDVR receivers.
High-Speed Internet Connection (Cable/DSL/Fiber)
At least 1.5 Mbps download bandwidth (WAN or LAN)
For DISH Remote Access Mobile App: At least 150 Kbps upload bandwidth
For DISH Online Computer Browser: At least 600 Kbps upload bandwidth
Additional recommendation for optimal viewing:
LAN bandwidth of at least 3.0 Mbps
Note: The faster your Broadband Internet connection, the higher quality your video will be.
If you are unsure of your connection's ability to handle remote viewing, please run our Connectivity Test Tool:
In order to watch your home TV remotely, your HD DVR receiver will need to be connected to high-speed Internet service.
WRT400N Simultaneous Dual-Band Wireless-N Router
DGL-4500 Xtreme N Gaming Router
EBR-2310 Ethernet Broadband Router
Hardware & Software Requirements for DISH OnlineMinimum PC Requirements
Microsoft Windows XP, Windows Vista, or Windows 7 with latest updates
Pentium 4 class processor or equivalent with 256 MB of RAM
Internet Explorer 7.0 or above, Firefox 3.5 or above
High-Speed Internet connection
Minimum Mac Requirements
Mac OS 10.5.7 (Leopard) or later
Intel-based Mac with 2 GB of RAM
Safari 4.0 or above, Firefox 3.5 or above
High-Speed Internet connection
If you are unsure of whether your computer meets the minimum system requirements for the Sling Adapter's remote viewing capabilities, please contact your computer's manufacturer for support.
If you are unsure of whether your web browser meets the minimum version requirements for the Sling Adapter's remote viewing capabilities, please visit the developer's website to download the latest version.